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CHC52015 - Diploma of Community Services

Community Services

Qualification Description

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

 

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

 

Note that the Statutory & forensic child, youth & family welfare specialisationmust be achieved in orderto meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)

 

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

 

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Packaging Rules

Total number of units = 16

  • 8 core units
  • 8 elective units, consisting of:
  • at least 6 units from the electives listed below
  • up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome

Any combination of electives that meets the rules above can be selected for the award of the Diploma of Community Services. Where appropriate, electives may be packaged to provide a qualification with a specialisation.

 

 

Packaging for each specialisation: 

  • at least 4 Group A electives must be selected for award of the Diploma of Community Services (Case Management)
  • at least 3 Group B electives must be selected for award of the Diploma of Community Services (Social Housing)
  • all Group C electives must be selected for award of the Diploma of Community Services (Statutory & forensic child, youth & family welfare)

 

All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core units 

CHCCCS007

Develop and implement service programs

CHCCOM003

Develop workplace communication strategies

CHCDEV002

Analyse impacts of sociological factors on clients in community work and services

CHCDIV003

Manage and promote diversity

CHCLEG003

Manage legal and ethical compliance

CHCMGT005

Facilitate workplace debriefing and support processes

CHCPRP003

Reflect on and improve own professional practice

HLTWHS004

Manage work health and safety

 

Elective units 

 

Group A electives – CASE MANAGEMENT specialisation 

CHCCCS004

Assess co-existing needs

CHCCSM004

Coordinate complex case requirements

CHCCSM005

Develop, facilitate and review all aspects of case management

CHCCSM006

Provide case management supervision

CHCCSM007

Undertake case management in a child protection framework

 

Group B electives – SOCIAL HOUSING specialisation 

CHCADV004

Represent organisation in court or tribunal

CHCSOH002

Manage and maintain tenancy agreements and services

CHCSOH008

Manage head lease

CHCSOH009

Develop quality systems in line with registration standards

CHCSOH011

Develop social housing enterprise opportunities

CHCSOH012

Acquire properties by purchase or transfer

CPPDSM5005A

Contribute to a detailed property feasibility study

CPPDSM5013A

Develop a tenancy mix strategy

CPPDSM5022A

Implement asset management plan

CPPDSM5026A

Manage a consultant property project team

CPPDSM5034A

Monitor performance of property or facility portfolio

CPPDSM6007A

Develop lifecycle asset management plan

 

Group C electives – STATUTORY & FORENSIC CHILD, YOUTH & FAMILY WELFARE specialisation 

CHCCCS004   

Assess co-existing needs

CHCCSL001  

Establish and confirm the counselling relationship

CHCCSM005

Develop, facilitate and review all aspects of case management

CHCCDE011  

Implement community development strategies

CHCDEV001    

Confirm client developmental status

CHCMHS013

Implement trauma informed care

CHCPRT001   

Identify and respond to children and young people at risk

CHCPRT003  

Work collaboratively to maintain an environment safe for children and young people

 

Other electives 

CHCADV002

Provide advocacy and representation services

CHCADV003

Represent clients in court

CHCADV005

Provide systems advocacy services

CHCAGE001

Facilitate the empowerment of older people

CHCAOD004

Assess needs of client with alcohol and other drugs issues

CHCAOD005

Provide alcohol and other drug withdrawal services

CHCAOD007

Develop strategies for alcohol and other drugs relapse prevention and management

CHCAOD008

Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues

CHCAOD009

Develop and review individual alcohol and other drugs treatment plans

CHCCCS003

Increase the safety of individuals at risk of suicide

CHCCCS009

Facilitate responsible behaviour

CHCCCS019

Recognise and respond to crisis situations

CHCCCS024

Support individuals with autism spectrum disorder

CHCCDE007

Develop and provide community projects

CHCCDE008

Support community action

CHCCDE009

Develop and Support community leadership

CHCCDE010

Develop and lead community engagement strategies to enhance participation

CHCCDE012

Work within organisation and government structures to enable community development outcomes

CHCCDE015

Develop and implement a community renewal plan

CHCCOM004

Present information to stakeholder groups

CHCCSL002

Apply specialist interpersonal and counselling interview skills

CHCCSL003

Facilitate the counselling relationship and process

CHCCSL007

Support counselling clients in decision-making processes

CHCDEV003

Analyse client information for service planning and delivery

CHCDFV006

Counsel clients affected by domestic and family violence

CHCDFV007

Work with users of violence to effect change

CHCDIS005

Develop and provide person-centered service responses

CHCDIS006

Develop and promote positive person-centered behaviour supports

CHCDIS008

Facilitate community participation and social inclusion

CHCDIS010

Provide person-centered services to people with disability with complex needs

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCEDU002

Plan health promotion and community intervention

CHCEDU003

Provide sexual and reproductive health information to clients

CHCEDU004

Develop, implement and review sexual and reproductive health education programs

CHCEDU009

Provide parenting, health and well-being education

CHCFAM001

Operate in a family law environment

CHCFAM003

Support people to improve relationships

CHCFAM004

Facilitate changeovers

CHCFAM005

Facilitate and monitor contact

CHCFAM006

Assist families to self-manage contact

CHCGRP002

Plan and conduct group activities

CHCINM001

Meet statutory and organisation information requirements

CHCLLN001

Respond to client language, literacy and numeracy needs

CHCMGT001

Develop, implement and review quality framework

CHCMGT002

Manage partnership agreements with service providers

CHCMGT003

Lead the work team

CHCMGT004

Secure and manage funding

CHCMGT006

Coordinate client directed services

CHCMHS001

Work with people with mental health issues

CHCMHS002

Establish a self-directed recovery relationship

CHCMHS003

Provide recovery oriented mental health services

CHCMHS004

Work collaboratively with the care network and other services

CHCMHS005

Provide services to people with with co-existing mental health and alcohol and other drugs issues

CHCMHS006

Facilitate the recovery process with the person, family and carers

CHCMHS008

Promote and facilitate self advocacy

CHCMHS011

Assess and promote social, emotional and physical wellbeing

CHCPOL002

Develop and implement policy

CHCPOL003

Research and apply evidence to practice

CHCPRP001

Develop and maintain networks and collaborative partnerships

CHCPRP003

Reflect on and improve own professional practice

CHCPRP004

Promote and represent the service

CHCPRP005

Engage with health professionals and the health system

CHCPRT002

Support the rights and safety of children and young people

CHCPRT008

Provide supervision in a secure system

CHCSET001

Work with forced migrants

CHCSET002

Undertake bicultural work with forced migrants in Australia

CHCSOH001

Work with people experiencing or at risk of homelessness

CHCYTH001

Engage respectfully with young people

CHCYTH004

Respond to critical situations

CHCYTH005

Develop and implement procedures to enable young people to address their needs

CHCYTH010

Provide services for young people appropriate to their needs and circumstances

CHCYTH012

Manage service response to young people in crisis

HLTAID014

Provide advanced first aid

BSBATSIW515

Secure funding

BSBFIM501

Manage budgets and financial plans

BSBHRM506

Manage recruitment selection and induction processes

BSBHRM513

Manage workforce planning

BSBINN601

Lead and manage organisational change

BSBMGT404

Lead and facilitate off-site staff

BSBMGT502

Manage people performance

BSBMGT516

Facilitate continuous improvement

BSBMGT605

Provide leadership across the organisation

BSBPMG511

Manage project scope

BSBPMG512

Manage project time

BSBPMG513

Manage project quality

BSBPMG514

Manage project cost

BSBPMG515

Manage project human resources

BSBPMG516

Manage project information and communication

BSBPMG519

Manage project stakeholder engagement

BSBPMG522

Undertake project work

BSBPUB504

Develop and implement crisis management plans

BSBRSK501

Manage risk

BSBWOR403

Manage stress in the workplace

BSBWOR502

Lead and manage team effectiveness

CPPSEC3013A

Control person using empty hand techniques

PSPGOV506A

Support workplace coaching and mentoring

TAEDEL502A

Provide advanced facilitation practice

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